How do I set up or change a regular payment?

You can set up and change regular payments in the app or online banking, under Regular Deduction.

Add a new regular payment

1. Log in to the app or online banking.
2. Select Regular Deduction from the menu.
3. Enter the details, including the payment amount and payment date, and save.

Change your payroll deduction

1. Log in to online banking.
2. Select Regular Deduction from the menu on the left.
3. Select View/Amend an Existing Deduction.
4. Select the deduction you want to change.
5. Enter your new amount in the Modify Fund Split Details section.
6. Select Save.

A change to your payroll deduction can take up to one pay cycle to take effect, so it may not show on your next payday.

Need help?

If your deduction hasn't changed after the next pay cycle, or you need help, send us a secure message in the app or call us on 0131 225 9901.