How do I close my account?
Information about closing your Capital Credit Union account
We understand that circumstances change, and if you’re considering closing your account, we’re here to help.
It’s worth knowing that as a member of Capital Credit Union, you’re a member for life. Even if you move out of our common bond area or no longer work for a select employer, you can remain a member and continue using your account.
As a member, you have access to services including:
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Saving through regular deposits or lump sums
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Borrowing with affordable loan options
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Insurance benefits on eligible loans (terms and conditions apply)
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Online and mobile banking to manage your account easily
If you still wish to close your account, you’ll need to request an Account Closure Form.
You can do this by:
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Sending a secure message through the app
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Emailing us
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Calling us on 0131 225 9901
A member of the team will guide you through the process and explain any next steps.