How long does it take for a loan to be paid out?
Timescales, what affects them, and when to contact us
How long does it take for a loan to be paid out?
Timescales can vary depending on two main factors:
- How quickly the required documents are completed and returned
- How busy our lending team is at the time of your application
During busy periods, such as around Christmas, processing may take a little longer than usual.
We aim to review and pay out loans as quickly as possible once everything is in place.
When to contact us
Contact us if any of the following apply:
- You have not heard from us within a few working days of completing all required steps
- You think there has been an unexpected delay
How to contact us
| Channel | Available |
|---|---|
| Secure message (app) | Yes, recommended |
| Phone | Yes |
| Not recommended |