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How do I get a statement?

Download a statement in the app or online banking, or ask for a paper copy

You can download a statement yourself in the app or online banking.

  1. Log in.
  2. Select the account you want a statement for.
  3. Go to Transactions.
  4. Select Filter.
  5. Choose a Date Range: 3 months, or Custom dates to pick the dates you need.
  6. Select Apply Filter.
  7. Select Download to save your statement.

If you can't get online, or can't get the dates you need, we can send you a paper statement instead.

Junior and corporate accounts don't have online access, so we send their statements when they're asked for.

Cash ISA and Junior ISA statements are separate. They're issued each year shortly after 6 April.

Paper statements

We don't post statements automatically, but you can ask for a paper statement at any time. Call us on 0131 225 9901, or send us a secure message in the app or online banking.