Options for changing personal information
To update your account information, such as your address or phone number, you have several options:
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Online Portal or App: You can make the updates yourself by logging into the online portal or app.
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Secure Message: If you encounter any issues updating your details online, please send us a secure message requesting your updates.
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Phone: You can also update your details by calling us at 0131 225 9901.
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Changes Form: If none of the above methods work, you can request a changes form by emailing us at contactus@capitalcreditunion.com.
Please note that account updates cannot be completed over live chat.