Understanding when your loan funds will be available
If you can see the loan balance in the app, this represents the outstanding balance of your loan. This indicates that the funds are on their way. Once you see this, the funds should be deposited into the bank account you specified in your loan agreement by 5 pm on the same day.
If you do not receive the funds by this time, please get in touch with us through the secure messaging feature in the app, email us at contactus@capitalcreditunion.com, or call our support team at 0131 225 9901 for assistance.