What repayment options are available for my loan?

We offer several ways to repay your loan. The options available to you will depend on the type of loan you have.

Direct Debit
This is our standard repayment method and is available for Personal Loans, Green Loans, and Loyalty Loans.
Your repayment is taken automatically from your bank account on the agreed date.

Benefits
Some loans can be repaid using benefits such as Child Benefit, Universal Credit, or Adult Disability Payment.
This option is available for Personal Loans, Loyalty Loans, and Family Loans.

When your benefit is paid to us, we take the agreed loan repayment and send any remaining funds back to you on the same day.

Payroll deduction
If you’re employed by one of our select partners, you may be able to repay your loan through payroll deduction.
This option is available for Personal Loans, Green Loans, Loyalty Loans, and the Christmas Payroll Loan.

Your employer sends the repayment directly to us, and we apply it to your loan once received.

Loan repayment terms
Loan repayment terms depend on the loan amount:

• Most loans are repaid over 3 to 60 months

• For loans over £15,000, the repayment term can be extended up to 84 months

All loans are subject to our lending criteria and affordability checks.

Need more help?
If you’re unsure which repayment option applies to your loan, or want to discuss changing how you repay, please contact us and a member of the team will be happy to help.