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Closing Your Account

We’re sad to see you go, but we’re here to help

We understand that situations change, but we want to remind you that as a member of Capital Credit Union, you’re a member for life. Even if you move out of our common bond area or no longer work for one of our Select Employers, you still qualify for membership.

As a member, you have access to a range of benefits:

  • Save: Effortlessly save with direct debit or payroll savings using our Instant Access Saver. Earn 3% AER with our Premier Account (for regular savers), Platinum Account (for lump sum savers), or Cash ISA (for tax-efficient saving).

  • Borrow: Access affordable Personal Loans from 7.9% APR or take advantage of a 5.9% APR Loyalty Loan secured against savings between £100 and £25,000.

  • Insurance: Enjoy free life insurance on both savings and borrowings (T&Cs apply).

  • Lottery: Enter our monthly lottery for a chance to win £3,000 and other prizes.

  • Banking On The Go: Easily manage your account through our mobile app and Online Banking Member Portal.

If you still wish to close your account, please email, phone, or send a secure message to request an Account Closure Form. A member of our staff will assist you and discuss your options.