Season Ticket Enquiries We Can't Help With
We only deal with the finance agreement for your season tickets.
Once you have agreed your season ticket order directly with your club and have your final balance, we can help arrange the finance. We are not involved in managing season ticket accounts, orders, seating, pricing, or club decisions.
Please contact your club directly if your enquiry is about:
- Changing your seat
- Moving to a different stand or area of the stadium
- Adding or removing tickets from your order
- Upgrading or downgrading your season ticket
- Renewing your season ticket
- Season ticket pricing
- Discounts or concession rates
- Eligibility for discounts
- Family tickets
- Junior tickets
- Accessible seating
- Lost or replacement season cards
- Digital tickets
- Ticket delivery
- Match tickets
- Memberships
- Hospitality packages
- Waiting lists
- Seat availability
- Whether a seat is available to purchase
- Changes to your personal details held by the club
- Ticket transfers
- Payment arrangements offered directly by the club
- Any club policy or ticketing decisions
If you need to make any changes to your season ticket order, this must be done with the club before finance is arranged.
We can only assist with enquiries relating to your finance agreement once your season ticket order has been finalised by the club.
If you are unsure whether your enquiry relates to your season ticket order or your finance agreement, please let us know and we'll point you in the right direction.