How do I withdraw my savings?

You can withdraw your savings securely using the app or online banking.

To make a withdrawal:

1. Log in to your account.

2. Select Payments and Transfer from the menu.

3. Choose the appropriate option to transfer funds from your savings.

You may need to add a payee before making a withdrawal. This can be done by selecting Manage Payees within the Make Payment or Transfer section.

For security reasons, we’re unable to assist with withdrawals through live chat.

If you need help or are unable to withdraw your savings, please contact us:

• Call 0131 225 9901

• Send a secure message through the app

A member of the team will be happy to help.